Terms of Service

Last Updated: June 16, 2026

Welcome to Vision Gates Spares. Throughout these Terms of Service, the terms “Vision Gates Spares”, “we”, “us”, and “our” refer to Vision Gates Spares.

We operate this website, online store, and related services, including all content, features, products, tools, and functionality (collectively referred to as the “Services”), to provide customers with a convenient platform for purchasing automotive spare parts and related products.

These Terms of Service, together with our Privacy Policy, Shipping Policy, Refund & Returns Policy, and any other policies published on our website, govern your use of our Services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please discontinue use of the Services.

1. Eligibility and Account Responsibilities

By using our Services, you confirm that:

• You are legally capable of entering into binding agreements under the laws of your jurisdiction.

• Any information you provide is accurate, complete, and current.

• You are responsible for maintaining the confidentiality of your account credentials.

You accept responsibility for all activities conducted through your account.

2. Product Information

Vision Gates Spares makes every effort to ensure that product descriptions, specifications, images, and pricing are accurate.

However:

• Product images are provided for illustrative purposes and may differ slightly from actual products.

• Product specifications and availability may change without notice.

• We reserve the right to discontinue products or limit quantities at our discretion.

We do not guarantee that product descriptions, photographs, or other content are completely error-free.

3. Orders and Acceptance

Placing an order constitutes an offer to purchase products from Vision Gates Spares.

We reserve the right to:

• Accept or reject any order.

• Limit quantities purchased.

• Refuse orders suspected of fraud or unauthorized activity.

• Cancel orders due to stock shortages, pricing errors, or other operational issues.

Orders are only considered accepted once payment has been successfully received and verified.

4. Pricing and Payment

All prices displayed on our website are subject to change without notice.

Customers agree to provide accurate payment and billing information when placing orders.

By submitting payment information, you authorize Vision Gates Spares to process charges for:

• Product purchases

• Shipping charges

• Applicable taxes

• Additional fees disclosed during checkout

All payments are subject to verification and approval.

5. Shipping and Delivery

Delivery estimates are provided as guidelines only and are not guaranteed.

Vision Gates Spares is not responsible for delays caused by:

• Courier service providers

• Weather conditions

• Public holidays

• Transport disruptions

• Circumstances beyond our reasonable control

Ownership and risk in products pass to the customer once the order has been handed to the delivery carrier.

Please refer to our Shipping Policy for complete delivery information.

6. Intellectual Property Rights

All website content, including but not limited to:

• Logos

• Trademarks

• Product descriptions

• Images

• Graphics

• Videos

• Website design and layout

remains the property of Vision Gates Spares or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written consent.

7. Third-Party Services and Tools

Our website may utilize third-party applications, plugins, payment gateways, or service providers.

These services are provided independently, and Vision Gates Spares makes no warranties regarding their performance, availability, or functionality.

Use of third-party services is at your own risk.

8. External Links

Our website may contain links to third-party websites for customer convenience.

Vision Gates Spares does not control and is not responsible for:

• Third-party content

• Privacy practices

• Products or services offered by external websites

Customers access external websites at their own discretion.

9. Privacy and POPIA Compliance

We respect your privacy and process personal information in accordance with South Africa’s Protection of Personal Information Act (POPIA).

Information collected through our Services is governed by our Privacy Policy.

By using our website, you consent to the collection, use, storage, and processing of your information as described in that policy.

10. Customer Reviews and Feedback

Any reviews, comments, suggestions, or feedback submitted to Vision Gates Spares may be used by us for business, marketing, and promotional purposes.

By submitting content, you grant us a non-exclusive, royalty-free, worldwide right to use, reproduce, modify, and publish such content.

You warrant that submitted content:

• Does not infringe the rights of others.

• Is accurate and truthful.

• Does not contain unlawful, offensive, or harmful material.

11. Website Errors and Inaccuracies

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to:

• Product descriptions

• Pricing

• Promotions

• Availability

We reserve the right to correct such errors and update information at any time without prior notice.

12. Prohibited Activities

You agree not to:

• Violate any applicable laws or regulations.

• Upload harmful software or malicious code.

• Attempt unauthorized access to our systems.

• Interfere with website functionality.

• Use false or misleading information.

• Infringe intellectual property rights.

• Engage in fraudulent or deceptive conduct.

Violation of these terms may result in suspension or termination of access to our Services.

13. Suspension and Termination

Vision Gates Spares reserves the right to suspend, restrict, or terminate access to the Services at any time where:

• These Terms have been violated.

• Fraudulent activity is suspected.

• Continued access presents a risk to our business or customers.

Termination does not affect obligations or liabilities accrued before termination.

14. Disclaimer of Warranties

The Services and all products are provided on an “as is” and “as available” basis.

To the maximum extent permitted by law, Vision Gates Spares disclaims all warranties, whether express or implied, including:

• Merchantability

• Fitness for a particular purpose

• Non-infringement

• Uninterrupted availability of the Services

15. Limitation of Liability

To the fullest extent permitted by law, Vision Gates Spares shall not be liable for:

• Indirect losses

• Consequential damages

• Loss of profits

• Business interruption

• Data loss

• Any damages arising from the use of our Services or products

Our maximum liability shall not exceed the amount paid by the customer for the relevant order.

16. Indemnification

You agree to indemnify and hold harmless Vision Gates Spares, its employees, directors, affiliates, and service providers from any claims, losses, damages, liabilities, costs, or expenses arising from:

• Your use of the Services.

• Your violation of these Terms.

• Your infringement of third-party rights.

17. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

18. Entire Agreement

These Terms, together with our published policies, constitute the entire agreement between you and Vision Gates Spares regarding your use of the Services.

19. Assignment

Customers may not transfer or assign their rights under these Terms without our written consent.

Vision Gates Spares may assign its rights and obligations at its discretion.

20. Governing Law

These Terms are governed by the laws of the Republic of South Africa.

Any disputes arising from these Terms shall be subject to the jurisdiction of South African courts.

21. Amendments to These Terms

We reserve the right to update or amend these Terms at any time.

Updated versions will be published on our website and become effective immediately upon publication unless otherwise stated.

Continued use of the Services after updates constitutes acceptance of the revised Terms.

22. Contact Information

For questions regarding these Terms of Service, please contact us:

Vision Gates Spares

Address: 575 Louis Botha Ave, Kew, Johannesburg, 2018, South Africa

Phone: 064 556 2526

Email: info@visiongatesspares.co.za

Customer Support Hours:
Monday – Friday, 08:00 – 17:00